Gridlines by OnGrid · Digital onboarding infrastructure
Gridlines helps businesses verify customers, workers, partners, merchants, borrowers, and users through configurable identity, video KYC, eSigning, and fraud-risk workflows.
Gridlines powers high-volume verification, onboarding, and trust workflows for businesses across industries.
Gridlines supports verification and onboarding journeys across BFSI, fintech, workforce, mobility, marketplaces, and enterprise ecosystems.
Capabilities
Build onboarding journeys using identity verification, video interaction, eSign, fraud-risk signals, and configurable workflow orchestration — across any industry where trust matters.
Run live video-led journeys for customer onboarding, borrower discussions, workforce verification, partner checks, and high-value interactions.
Enable identity verification journeys through SDK-led flows, Aadhaar OVSE, DigiLocker, and other eligible verification methods.
Complete onboarding journeys with paperless signing flows through authorised or licensed provider integrations, where applicable.
Add risk signals across image, video, audio, liveness, and spoofing indicators to strengthen remote onboarding journeys.
Product stack
Use individual Gridlines products or combine them into configurable journeys for customer, workforce, merchant, partner, borrower, and user onboarding.
Live video verification for high-trust customer onboarding journeys.
Learn moreStructured borrower and customer discussions for lending, MSME, LAP, and high-value journeys.
Learn moreEmbeddable identity verification flows for web and app onboarding.
Learn moreAadhaar app-based offline verification for customer, workforce, merchant, partner, and field onboarding journeys.
Learn moreUser-consented DigiLocker workflows for document, identity, onboarding, and verification journeys.
Learn morePaperless signing journeys through authorised or licensed provider integrations.
Learn moreRisk signals across image, video, audio, and liveness-based onboarding flows.
Learn moreConfigure journey steps, workflow rules, API triggers, agent routing, and status tracking.
Learn moreIndustries
Gridlines supports businesses where onboarding depends on identity, trust, fraud-risk awareness, operational control, and a smooth digital experience.
Customer onboarding, Video KYC, borrower verification, Video PD, eSign, and risk-aware onboarding journeys.
Policyholder onboarding, PIVC-style verification, customer identity checks, and video-led verification flows.
API-first onboarding journeys for wallets, lending apps, neobanks, investment platforms, and embedded finance products.
Rider, driver, delivery partner, field executive, and contract workforce verification at scale.
Candidate, employee, blue-collar, and frontline workforce onboarding with identity-first verification workflows.
Driver, fleet partner, rider, delivery, and field partner onboarding with configurable verification journeys.
Seller, merchant, store, partner, and business onboarding with identity, video, signing, and risk checks.
Verification workflows for healthcare, education, hospitality, real estate, telecom, and other trust-sensitive journeys.
Why Gridlines
Gridlines gives product, operations, risk, and technology teams the building blocks to verify users, configure journeys, reduce manual effort, and improve trust across onboarding flows.
Book a DemoIntegrate onboarding workflows into your existing app, LOS, LMS, CRM, or internal systems.
Choose the right verification steps based on customer type, product, risk level, and business process.
Designed for businesses where identity, fraud-risk, and operational controls matter.
Bring Video KYC, Video PD, identity workflows, eSign, and fraud-risk signals into one onboarding layer.
Support agent workflows, routing, status tracking, review queues, and journey-level visibility.
Use SDKs, APIs, webhooks, and integration guides to launch faster.
Developers
Use Gridlines APIs, SDKs, webhooks, and callbacks to embed onboarding workflows into your existing product, operations, and risk systems.
Drop-in web and mobile SDKs for verification and video journeys.
REST APIs to create, track, and manage onboarding journeys.
Event callbacks for journey status, results, and risk signals.
Test journeys end to end before you go live.
Integration guides, references, and workflow recipes.
{
"journey_type": "video_kyc",
"customer_reference": "cust_123",
"steps": ["identity", "video_kyc", "risk_signal"],
"callback_url": "https://example.com/callback"
}{
"journey_id": "jrny_789",
"status": "verification_initiated"
}Gridlines is built with enterprise-grade security, quality, and compliance practices to support high-trust onboarding infrastructure.
Privacy-first onboarding infrastructure
Gridlines provides technology infrastructure to help businesses configure onboarding workflows across identity, video KYC, eSigning, and risk checks. Personal data processing should be purpose-specific, consent-led where required, and configured by each customer in line with applicable law, source terms, and their internal policies. Customers remain responsible for their onboarding process, consent notices, data usage, and regulatory compliance.
Get started
Whether you are onboarding customers, workers, merchants, partners, borrowers, or users, Gridlines helps you configure the right verification journey with the right identity, video, signing, and risk controls.